Faqs

We ask that full and final payment is made up to 7 working days prior to your delivery date.

We cover the South East primarily Sussex, Surrey, London and Kent. We will consider further afield where it does not adversely impact the quality and timeliness of our service.

Yes you can but we do ask that all orders are in writing to us to ensure we have a communication trail to follow and refer too.

We recommend you place an order for approximate numbers as soon as possible especially with larger events to ensure we have availability for you. If you secure your order, we can then ensure we [...]

We are more than happy to accept any amendments to your order up to 72 hours prior to delivery or collection.

Yes, we welcome you to our warehouse based near Gatwick. Due to the busy operational set up we have, we ask this is by appointment only so please do call or email us if you’d like to come in.

All our items are hired on a 48 hour basis however weekend events are Friday to Monday hire. Subject to availability you can extent the hire for as long as required for an additional charge. We [...]

Yes, we allow collections and returns to our warehouse during office hours.

We ask for a booking deposit which confirms the booking and is non-refundable. We also ask for a breakage deposit which covers any breakages or losses. The breakage deposit is fully refunded [...]

Absolutely! All we ask is that all excess food and drink is removed from all the items. Please note there is a charge for this service.